Last updated: 25/01/2026

At Glamourpie, we aim to deliver joy to your doorstep quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us.

1. Delivery Coverage

United Arab Emirates (UAE)

We currently deliver to all locations within the United Arab Emirates.

GCC & International Delivery

At this time, Glamourpie primarily serves customers within the UAE.
Selected GCC or international delivery options may be introduced in the future. If you have a special request, please contact our support team before placing an order.

2. Order Processing Time

• Orders are processed Monday to Saturday (excluding public holidays)
  
• Orders placed after 12:00 PM are processed on the next working day
  
• Most orders are prepared for dispatch within 24 hours
  

3. Delivery Timeframes (UAE)

Estimated delivery times after dispatch:

• Major cities: 1–3 working days
  
• Remote areas: 3–5 working days
  

Delivery timelines may vary due to weather conditions, public holidays, or courier-related delays.

4. Shipping Charges

• Free delivery on orders above AED [set your threshold – e.g. 100 / 150 / 200]
  
• Orders below this value may incur a flat shipping fee, which will be clearly displayed at checkout
  

Any applicable shipping charges are shown before order confirmation.

5. Large & Special Items

Some larger products, including ride-on toys or outdoor play equipment, may:

• Be shipped directly from our warehouse
  
• Require additional handling or scheduling
  
• Take longer than standard delivery times
  

If installation or special delivery arrangements are required, our team will contact you in advance.

6. Order Tracking

Once your order is shipped:

• You will receive a shipping confirmation email
  
• A tracking number will be provided
  
• You can track your order status online at any time
  

If tracking information is not visible immediately, please allow up to 24 hours for courier updates.

7. Delivery Requirements

• A valid delivery address and contact number are required
  
• A signature may be required upon delivery
  
• Please ensure someone is available to receive the order
  

If delivery is missed, the courier may attempt redelivery or contact you to reschedule.

8. Delays, Missing, or Incorrect Items

If your order is:

• Delayed
  
• Delivered incomplete
  
• Delivered incorrectly
  

Please contact us within 48 hours of delivery, and we will investigate and resolve the issue as quickly as possible.

9. Customs, Duties & VAT (If Applicable)

For any future international shipments:

• Shipping fees are charged at checkout
  
• Customs duties, taxes, or VAT (if applicable) are the responsibility of the customer and may be collected by the courier at delivery
  

10. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy and applicable UAE consumer protection laws.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: m.info.gp@gmail.com
Website: Glamourpie
Operating Days: Monday to Saturday